Ananda continues to expand its footprint in Poland with the opening of a new service station in Opole and the appointment of Piotr Smolarz as dedicated Sales Manager for central and Eastern European market. With this strategic expansion, Ananda is responding to the strong growth of the e-bike market in Poland.
The new service station offers retailers enhanced local support and faster service, while also demonstrating Ananda’s investment in talent to ensure that its brand partners benefit from proximity, expertise, and quick response. Ananda has also confirmed its presence at the 2026 BIKE EXPO, the largest bicycle trade show in Poland, for the second year in a row.
Local Support for Retailers and Brands
The opening of the Opole service station represents more than just a strategic move — it reflects Ananda’s core belief that service is fundamental to building lasting relationships with both customers and retailers. This new facility provides direct local support, faster delivery of components, efficient warranty handling, and certified on-site technical assistance for retailers in Poland and CZ.
“The opening of this new service station is the next logical step,” says Eric, Service Manager at Ananda. “And hiring Piotr as Sales Manager CCE is already proving to be a successful move. With a growing customer base that includes strong players like Romet, Eco-Bike, and Overfly, Ananda is already working closely with key brands in the region.
Service as a cornerstone
Providing the right level of service is the foundation of a solid business model — especially in the fast-moving world of e-bikes. Today’s consumer expects fast, professional, and personal support. Service is no longer a nice-to-have — it’s essential.
“And one thing leads to another,” Eric continues. “The more brands we support, the more retail partners we attract — and that naturally increases the demand for high-quality service.”
The Polish service station is now the fifth in Ananda’s European network, joining existing locations in the Netherlands, France, Italy, and a major service hub in Hungary.
Service station Key Benefits
- Local Inventory: Fast access to key components for warranty and repair
- Quick Turnaround: Shorter delivery times thanks to domestic logistics
- On-Site Expertise: Certified technicians offer diagnostics, repairs, and partner training
- Training Hub: Supporting retailers and brand partners through hands-on knowledge sharing
The Opole facility also strengthens logistical access to neighbouring countries such as the Czech Republic and Slovakia.
Kwiatowa 40, 45-569 Opole, Poland
+48 774 537 008
service_poland@ananda-service.com
Piotr Smolarz: Sales Manager CCE
As part of its regional expansion, Ananda is proud to welcome Piotr Smolarz as the new Sales Manager for Poland. In this role, Piotr will help brands to choose the right eDrive solutions and deliver a more personalized service experience to both new and existing customers across Poland and Eastern Europe.
With several years of experience in the bicycle industry — including with battery supplier BMZ — and a strong network within the Polish market, Piotr brings a deep understanding of local customer needs and industry dynamics. His appointment reflects Ananda’s strategy to be present and engaged early in the decision-making process for eDrive systems, offering trusted, local guidance from the start.
“I am passionate about leveraging my experience to guide brands in selecting the perfect solutions and tailoring them to fit their unique requirements.” says Piotr.
Piotr Smolarz
+48 608 013 417
piotr.smolarz@ananda-drive.com
Bike expo and Beyond
Ananda returns to the 2026 BIKE EXPO in Warsaw to showcase its latest innovations in e-drive technology and connect with OEMs, dealers, and riders. The event will also offer the opportunity to meet the team behind the brand, explore new partnership, and experience Ananda’s, service-driven mindset firsthand.
“Our continued presence at BIKE EXPO reflects how important the Polish market has become for us,” said Thomas Lecoq Marketing Manager. “We’re here not just to showcase products, but to engage with the community, support our customers, and help shape the future of electric mobility in Poland.”
Raising the Bar in Customer Service
With the launch of a new service station in Poland, the appointment of Piotr Smolarz as local Sales Manager, and a strengthened presence at key local events such as the BIKE EXPO, Ananda reaffirms its long-term commitment to service excellence and customer collaboration. These initiatives are part of Ananda’s broader strategy to better meet local needs and optimize internal processes — ensuring that its partners receive the speed, support, and expertise they expect in a growing and competitive
Motor eBike System
